Connect your enterprise data in SharePoint to Auxi
Rather than requiring you to replicate or restructure your data, Auxi works directly with your SharePoint environment to simplify employee support
Many organizations already rely on SharePoint as a powerful collaboration and document management tool. Yet, when it comes to supporting employees in HR and IT, many solutions require duplicating data or migrating it to entirely new systems. Auxi eliminates this redundancy by seamlessly integrating with your existing SharePoint infrastructure, empowering you to leverage its capabilities without extra overhead.
Why Auxi is Different
Auxi stands out by embracing your organization’s existing investment in SharePoint. Rather than requiring you to replicate or restructure your data, Auxi works directly with your SharePoint environment to simplify employee support. By supporting both Sites.Selected and Sites.Read.All scopes, Auxi offers flexible, secure access to the knowledge you already maintain.
Here are the key advantages Auxi brings:
No Duplication, Just Integration: Auxi connects directly to your SharePoint setup. This eliminates the need to migrate data into another platform, preserving your workflows and saving time.
Real-Time Document Access: With Auxi’s Azure AD app integration, employees and support systems can access up-to-date SharePoint documents instantly. Whether it’s HR policies, troubleshooting guides, or FAQs, the information is always accurate.
Flexible Permissions: Auxi respects SharePoint’s granular access controls, ensuring employees see only the information they’re authorized to view.
Enhanced Search: Auxi makes SharePoint data more accessible by enabling natural language search for employee queries, ensuring faster and more relevant results.
Use Cases: Simplifying Employee Support with Auxi
Auxi helps HR and IT teams provide efficient, reliable support without duplicating effort or data. Here’s how:
1. Automating HR Queries
Employees often ask repetitive questions about leave policies, benefits, or expense reimbursement. Auxi retrieves relevant documents directly from SharePoint and provides instant answers, reducing HR workload and empowering employees with self-service support.
2. IT Troubleshooting Made Simple
When an employee encounters a technical issue, such as setting up email or troubleshooting connectivity, Auxi connects them to SharePoint-hosted guides or documentation. This ensures IT support teams can focus on more complex tasks.
3. Smooth Onboarding Processes
Onboarding materials, training guides, and FAQs stored in SharePoint become easily accessible to new employees. Auxi simplifies their search experience, helping them get up to speed quickly without additional tools.
4. Real-Time Updates for Compliance
Regulatory changes often require immediate updates to company policies. Auxi ensures employees access the latest information stored in SharePoint without waiting for manual updates in external systems.
How Auxi Works
Auxi is designed to integrate with your SharePoint environment effortlessly. Here’s how it achieves this:
Azure AD Integration: Once your organization installs Auxi’s Azure AD app, permissions are granted for accessing SharePoint documents under the required scope.
AI-Powered Search: Auxi enhances search capabilities, allowing employees to query SharePoint libraries using natural language.
Seamless Interface: Auxi integrates with existing HR and IT support platforms, making SharePoint data easily available where employees need it most.
Security and Compliance: Auxi leverages SharePoint’s robust access controls to ensure sensitive data remains secure.
Why Organizations Choose Auxi
Maximize Existing Investments: Auxi allows you to fully leverage your SharePoint infrastructure without duplicating efforts or paying for redundant tools.
Boost Employee Satisfaction: Employees get the information they need quickly and accurately, improving their overall support experience.
Streamline HR and IT Operations: Auxi reduces the workload for HR and IT teams, allowing them to focus on strategic initiatives rather than repetitive tasks.
Scalable for Growth: As your organization’s needs evolve, Auxi scales effortlessly with your SharePoint environment.
Conclusion
Auxi redefines how organizations leverage SharePoint for HR and IT support. By integrating seamlessly with your existing setup, Auxi eliminates redundancy, enhances efficiency, and delivers a superior support experience for employees.
If your organization already uses SharePoint, there’s no need to look elsewhere for a solution. Auxi transforms your existing knowledge base into a powerful support tool. Discover how Auxi can help you unlock the full potential of SharePoint today.
Auxi
Glean
Smarter Indexing
Gives you complete control over what gets indexed at the source. You decide which spaces, sites, and pages should be included, ensuring only relevant content is available to employees. As pages are updated, Auxi automatically indexes the latest version, keeping search results clean and accurate.
Indexes everything it has access to by default. This means users must manually restrict access or remove documents using APIs—an extra layer of work that can be tedious and complex to maintain.
Conversational centered
Built with a strong foundation as a conversational platform, every interaction is treated and tracked as a conversation. This allows Auxi to monitor sentiment, resolution status, and other key metrics, with full visibility into each conversation for review and optimization.
Originated as an enterprise search solution with conversational capabilities added later. Its focus is on delivering responses in a chat interface, rather than tracking and analyzing conversations in-depth.
Adaptive Learning (RLHF)
Actively gathers feedback from both users and admins to continuously refine and improve future responses. This ensures that search results and conversational interactions become more accurate and relevant over time based on real-world usage.
Does not explicitly highlight feedback-driven learning capabilities. While it provides enterprise search and conversational AI, it does not emphasize response refinement based on user or admin feedback as a core feature.
Function-Specific Search
Allows you to organize data by business function and enable chat specifically within that context. You can create separate bots or apps tailored to different teams (e.g., HR, IT, Sales), ensuring that users interact only with the most relevant information based on their need. Learn more about .
Lets you control which business functions to index, but once indexed, responses span across all functions. While access is managed by user personas, it does not provide function-specific chat experiences like Auxi does.
Role-based access
RBAC is currently in active development. Auxi will inherit permissions from the source system while also allowing custom overrides within Auxi, providing flexibility in managing access.
Offers implicit RBAC but only for specific source systems. For others, managing permissions requires manual configuration via APIs, which can add complexity to access control management.